IT operations technicians
£39,107
Average salary
39 hours
Average weekly hours
3.45%
Unemployment rate
Definition: IT operations technicians
*SOC Code (Standard Occupational Classification): 3131
IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.
Common tasks include:
- administers, monitors and supports internal/external networks, servers, email and security systems
- configures and sets up new server systems
- schedules and performs system maintenance tasks, such as loading user applications, programs and data
- analyses systems and makes recommendations to improve performance
- identifies problems, agrees remedial action and undertakes emergency maintenance if required
- performs server backup and recovery operations and restarts systems following outages
- acts as a liaison between users, outside suppliers, and other technical teams
Qualifications
Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.
*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.
Employment status: IT operations technicians
Regional employment: IT operations technicians
Future employment: IT operations technicians
Top 12 industries: IT operations technicians
Alternative & related job titles: IT operations technicians
Computer games tester Digital administrator IT technician Network administrator Systems administrator
Equality focus: IT operations technicians
Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.
Breakdown by gender
£33,893
Female average annual salary
£41,193
Male average annual salary
38
Female average weekly hours
40
Male average weekly hours
Average pay per hour: IT operations technicians
Workforce gender: IT operations technicians
Breakdown by region
£43,800
South East (England) - highest annual average salary
£35,457
North East (England) - lowest annual average salary
43
Wales - Highest average weekly hours
38
London - Lowest average weekly hours
Average pay per week (£): IT operations technicians
Average weekly hours by UK region/nation: IT operations technicians
Breakdown by age
20 years
Lowest annual salary (£13,036)
years
Highest annual salary (£0) at this age