Pensions and insurance clerks and assistants

£26,593

Average salary

Average annual salary UK 2020 | Annual Survey of Hours and Earnings

37 hours

Average weekly hours

Average weekly hours UK 2019 | Annual Survey of Hours and Earnings

3.54%

Unemployment rate

Unemployment rate UK 2020 | Labour Force Survey

Definition: Pensions and insurance clerks and assistants

*SOC Code (Standard Occupational Classification): 4132

Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.

Common tasks include:

answers queries from clients and assists in interpreting and completing information requested on forms;
checks forms completed by clients and contacts clients to obtain additional information or to clarify details;
makes arrangements for financial advisers to visit clients and potential customers;
transfers information from application forms and other documentation to computerised records;
receives notice of changes to personal circumstances and updates files;
issues application forms, policy documents, reminders, claims forms and other standard documentation;
performs general clerical duties to support senior staff.

Qualifications

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs, apprenticeships and professional qualifications are available in some areas.

*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.

Employment status: Pensions and insurance clerks and assistants

Regional employment: Pensions and insurance clerks and assistants

Future employment: Pensions and insurance clerks and assistants

Top 12 industries: Pensions and insurance clerks and assistants

Alternative & related job titles: Pensions and insurance clerks and assistants

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Equality focus: Pensions and insurance clerks and assistants

Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.