Receptionists

Insufficient data

Average salary

Average annual salary UK | Annual Survey of Hours and Earnings

hours

Average weekly hours

Average weekly hours UK | Annual Survey of Hours and Earnings

2.68%

Unemployment rate

Unemployment rate UK 2020 | Labour Force Survey

Definition: Receptionists

*SOC Code (Standard Occupational Classification): 4216

Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

Common tasks include:

receives callers and clients and directs them to the appropriate person or department
records the details of enquiries and makes appointments and reservations
answers, screens and forwards or otherwise deals with telephone enquiries
supplies brochures, pamphlets and other information for clients
records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency
maintains reception area in good order

Qualifications

There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at Level 2 that encompass various aspects of reception work. Professional qualifications are also available.

*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.

Employment status: Receptionists

Regional employment: Receptionists

Future employment: Receptionists

Top 12 industries: Receptionists

Alternative & related job titles: Receptionists

Dental receptionist Doctor’s receptionist Medical receptionist Reception manager Receptionist Receptionist-administrator

Equality focus: Receptionists

Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.