*SOC Code (Standard Occupational Classification): 7213
Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.
Common tasks include:
Academic qualifications may not be required. On-the-job training is provided.
*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.
Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.