Receptionists

£22,421

Average salary

Average annual salary UK 2020 | Annual Survey of Hours and Earnings

42 hours

Average weekly hours

Average weekly hours UK 2019 | Annual Survey of Hours and Earnings

2.18%

Unemployment rate

Unemployment rate UK 2020 | Labour Force Survey

Definition: Receptionists

*SOC Code (Standard Occupational Classification): 4216

Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

Common tasks include:

receives callers and clients and directs them to the appropriate person or department;
records the details of enquiries and makes appointments and reservations;
answers, screens and forwards or otherwise deals with telephone enquiries;
supplies brochures, pamphlets and other information for clients;
records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency;
maintains reception area in good order.

Qualifications

There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at Level 2 that encompass various aspects of reception work. Professional qualifications are also available.

*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.

Employment status: Receptionists

Regional employment: Receptionists

Future employment: Receptionists

Top 12 industries: Receptionists

Alternative & related job titles: Receptionists

Receptionist Receptionist, hospital Receptionist, medical Manager, front of house (hotel) Receptionist, school Receptionist-clerk Officer, reception Receptionist, optical Receptionist, veterinary Receptionist, doctor's Manager, reception Receptionist-typist Receptionist, legal Receptionist, dental Receptionist-telephonist Adviser, service (garage) Receptionist-administrator Receptionist-bookkeeper Supervisor, reception Receptionist-secretary Receptionist, hotel Assistant, surgery (general medical service)

Equality focus: Receptionists

Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.