Air travel assistants

£27,114

Average salary

Average annual salary UK 2020 | Annual Survey of Hours and Earnings

36 hours

Average weekly hours

Average weekly hours UK 2019 | Annual Survey of Hours and Earnings

3.83%

Unemployment rate

Unemployment rate UK 2020 | Labour Force Survey

Definition: Air travel assistants

*SOC Code (Standard Occupational Classification): 6214

Air travel assistants issue travel tickets and boarding passes, examine other documentation, provide information and assistance at airport terminals and look after the welfare, comfort and safety of passengers travelling in aircraft.

Common tasks include:

receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes;
checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers;
welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage;
ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight;
sells duty-free goods during the flight;
makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened;
directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.

Qualifications

Entrants usually possess GCSEs/S grades. Fluency in a foreign language may also be required in some posts. Training typically lasts between 3 to 6 weeks followed by a 6 to 12 month probationary period of on-the-job training.

*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.

Employment status: Air travel assistants

Regional employment: Air travel assistants

Future employment: Air travel assistants

Top 12 industries: Air travel assistants

Alternative & related job titles: Air travel assistants

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Equality focus: Air travel assistants

Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.