Rail travel assistants

£39,107

Average salary

Average annual salary UK 2020 | Annual Survey of Hours and Earnings

38 hours

Average weekly hours

Average weekly hours UK 2019 | Annual Survey of Hours and Earnings

3.83%

Unemployment rate

Unemployment rate UK 2020 | Labour Force Survey

Definition: Rail travel assistants

*SOC Code (Standard Occupational Classification): 6215

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Common tasks include:

examines and collects tickets at the ticket barrier of a railway station;
helps with passenger enquiries and makes announcements over a public address system at stations;
loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks;
assists passengers with special needs to board and leave trains;
attends to the safety, welfare and comfort of passengers on trains and manages train crew;
checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train;
inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.

Qualifications

There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided off- and on-the-job. NVQs/SVQs in Rail Transport (Passenger) are available at Level 2.

*Introduced in 1990, SOC is a multi-purpose common classification of occupations in UK. Jobs are defined in terms of skill level and skill content, including qualifications, training and work experience.

Employment status: Rail travel assistants

Regional employment: Rail travel assistants

Future employment: Rail travel assistants

Top 12 industries: Rail travel assistants

Alternative & related job titles: Rail travel assistants

Assistant, travel (railways) Porter, parcel (railways) Inspector, ticket (railways) Guard, train Assistant, passenger (railways) Conductor (railways) Manager, train Assistant, station, railway Porter, goods (railways) Supervisor, station Porter-signalman Crew, train Assistant, station (underground railway) Examiner, ticket (railways) Attendant, car, sleeping Conductor, train Collector, luggage, excess Guard (railways) Inspector, station (railways) Purser (railways) Guard, commercial (railways) Assistant, line, gate (railways) Guard, passenger Porter-guard Inspector, protection, revenue (railways) Officer, protection, revenue (railways) Stationman, railway Porter, parcels (railways) Guard, railway Foreman, platform (railways) Boy, call (railways) Attendant, carriage (railways) Inspector, platform (railways) Collector, ticket (railways) Attendant, train Porter (transport: railways) Porter, mail Captain (railways) Foreman, station (railways)

Equality focus: Rail travel assistants

Breaking down the official government big data sources by gender, age and region. Hours and pay data based on full time equlivalent roles.